These Terms & Conditions (“Terms”) govern your access to and use of the Tirupati Cash on Gold mobile application and services operated by Tirupati Cash on Gold Private Limited (“Company”, “we”, “our”, or “us”).

By downloading, accessing, or using the app, you agree to be bound by these Terms. If you do not agree, please do not use the app or services.

1. About the Service

Tirupati Cash on Gold provides a platform for:

• Gold valuation
• Instant cash services against gold items
• Identity and compliance verification as required by law

All services are subject to verification, valuation, and applicable legal requirements.

2. Eligibility

To use this app, you must:

• Be at least 18 years of age
• Be legally capable of entering into a binding agreement
• Provide accurate and complete information when required

We reserve the right to refuse service to anyone who does not meet these criteria.

3. User Responsibilities

You agree to:

• Provide true, accurate, and complete information
• Use the app only for lawful purposes
• Not misuse, manipulate, or attempt to defraud the system
• Ensure that the gold items presented are legally owned by you

You are solely responsible for maintaining the confidentiality of your account information.

4. Gold Valuation & Pricing

• Gold valuation is based on weight, purity, and prevailing market rates
• Valuation is carried out by trained professionals using standard industry methods
• The final amount offered is at the sole discretion of the Company
• Once a transaction is completed, it cannot be reversed
• The Company is not responsible for market price fluctuations

5. Payments

• Payments are made only after successful valuation and verification
• Payment modes may include cash or digital transfer, as permitted by law
• The Company is not responsible for delays caused by banking or third-party systems

6. Identity Verification

To comply with legal and regulatory requirements, we may require:

• Aadhaar verification through authorized service providers
• Credit or CIBIL score checks, where applicable

By using the app, you consent to such verification processes.

7. Prohibited Activities

You agree not to:

• Use the app for illegal or unauthorized purposes
• Submit false documents or impersonate another person
• Attempt to hack, disrupt, or interfere with the app
• Violate any applicable laws or regulations

Violation of these terms may result in immediate suspension or termination.

8. Intellectual Property

All content in the app, including:

• Logos
• Text
• Graphics
• App design

is the exclusive property of Tirupati Cash on Gold Private Limited and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for losses due to incorrect user information
• We do not guarantee uninterrupted or error-free service

Use of the app is at your own risk.

10. Termination

We reserve the right to:

• Suspend or terminate your access at any time
• Terminate services without prior notice if Terms are violated

Termination does not affect obligations incurred prior to termination.

11. Privacy

Your use of the app is also governed by our Privacy Policy.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the app after changes indicates acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

14. Contact Information

Tirupati Cash on Gold Private Limited

📍 Address: PLOT NO 206 WZ 76, G/F CHAND NAGAR, Chand Nagar, New Delhi, West Delhi – 110018, Delhi

📧 Email: tirupaticashongold1@gmail.com